Payment Companies and Merchant Service Providers

From strategy to execution, our consultants leverage deep industry domain knowledge developed through years of hands on experience, coupled with proven frameworks and methodologies to deliver pragmatic recommendations.

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Business Strategy

As the payments industry continues to change and commoditization of services drive margin and price pressure, we know it is crucial for businesses to identify hidden and emerging opportunities, maintain relevance, and be informed of the changing competitive landscape. We offer keen insights into industry trends, strategic decisions, and value creating opportunities. We help our clients to develop clear strategies with unified vision that outperform peers. We do this with the domain knowledge and expertise required to create a competitive advantage.

Product and Market Strategy

We know that customer needs are constantly evolving and clients need to keep pace with new technology, channel convergence and market demands. We help our clients meet demands for product innovation, changing product mixes, value added services and multi-channel services.

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Operation Assessment

We help our clients to improve margins, lower costs, refine operating models, and streamline processes to drive operating effectiveness. We offer this through detailed, data-driven analysis and actionable recommendations, coupled with execution know-how.

Our team also assist merchant sponsor banks / acquirers to conduct acquiring reviews of their ISO relationships to ensure proper controls and operating standards are met. We apply a proprietary framework to conduct the assessment with focus on people, process and technology. We identify gaps and recommend actionable solutions.

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Risk Management

Credit and Risk Management

From underwriting to periodic reviews, we help Acquirers and ISOs to better understand and manage their merchant risk exposure. We help our clients to create policy and procedures based on leading practices, rules and regulatory changes, as well as economic implications. We ensure guidelines are reflective of changing risk and fraud trends, and identify effective monitoring tools and methodologies to help our clients assess and mitigate merchant risk exposure.

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Portfolio Management

With the use of advanced analytics and business knowledge, we help our clients find answers to some of their most critical questions relating to portfolio management, such as:

Our analytics solution helps to improve portfolio performance by providing critical insights to prevent attrition while increasing margins, identify price sensitivity and optimize profit margins, enforce proactive retention, and improve cross-selling.

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Portfolio Insights

We help our clients to better understand the changes impacting their portfolios, not only “what is happening”… but “why it is happening”:

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